Refund & Return Policy
Last updated: [Month, Year]
Thank you for shopping with ForceAwakeningHeatMug. We want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help!
Returns
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You have 30 days from the date of delivery to request a return.
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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
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Certain items such as personalized products, digital downloads, gift cards, or sale items may not be eligible for return.
How to Request a Return:
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Contact us at ForceAwakeningHeatMug@gmail.com with your order number.
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Our team will review your request and provide a return shipping address.
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Once we receive your return, we will inspect the product and notify you of the approval status.
Refunds
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If approved, a refund will be processed to your original method of payment within 5-7 business days.
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Shipping costs are non-refundable.
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If your return is not approved, we will notify you with the reason.
Late or Missing Refunds
If you haven’t received your refund yet:
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Double-check your bank account or payment provider.
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Contact your bank or credit card company—it may take some time before your refund is officially posted.
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If you’ve done all this and still have not received your refund, please contact us at ForceAwakeningHeatMug@gmail.com
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at ForceAwakeningHeatMug@gmail.com
Return Shipping
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Customers are responsible for paying their own return shipping costs unless the return is a result of our error (wrong or defective item).
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We recommend using a trackable shipping service.
Contact Us
For any questions about returns and refunds, please contact us at:
📧 Email: ForceAwakeningHeatMug@gmail.com